Eximbank continues to receive the International Payment Excellence Award from Citibank

On March 26, 2024, Vietnam Export-Import Commercial Joint Stock Bank (Eximbank) was honored to be awarded the “Excellent International Payment Quality” award (USD Payments Straight Through Processing Excellence Award) by Citibank thanks to its rate of achieving High STP standards and low inspection rate.

Citibank’s High Quality International Payment Awards program is held annually to honor quality banks that perform International Payment transactions based on the rate of successful operations with a high level of accuracy. Accuracy is 98% or higher.

This award is also a recognition of the quality of technology, the quality of automatic payment implementation as well as the professional excellence of Eximbank’s staff during the past year.

This is the 14th consecutive year that Eximbank’s international payment quality has been highly appreciated by leading prestigious international correspondent banks such as Citibank, JP Morgan, Wells Fargo, Bank of New York Mellon, Standard Chartered Bank with Eximbank’s electricity rate meeting standards always above 98 – 99%.

Eximbank received the 2023 Excellent International Payment Quality award from City Bank.
Eximbank received the 2023 Excellent International Payment Quality award from City Bank.

“We are very honored to be rated by Citibank as one of the banks with effective international payment activities, meeting high standards. We are committed to continuing to improve service quality and process improvements. international payment processing to bring more direct benefits to customers and partners,” shared Ms. Nguyen Thi Hong Phuc Ba – Deputy Director in charge of Eximbank Operations Division.

With many years of experience in the field of international payments through more than 35 years of operation, Eximbank is always considered one of the financial institutions with strong growth in providing reputable products and services. Credibility and quality based on modern information technology to serve the community. Eximbank wishes to bring increasingly better service quality to customers and shorten time with the lowest cost. “We continue to constantly improve our operations and technology quality to create more benefits for businesses and customers, realizing expectations for the future,” said an Eximbank representative.

In addition to the award just received from Citibank, Eximbank was also honored to receive 2 awards for the foreign exchange market in 2023 awarded by the London Stock Exchange Group (LSEG) – based on total trading volume. Foreign exchange transactions of more than 30 credit institutions and branches of foreign banks licensed to operate foreign exchange in Vietnam on the automatic interbank foreign currency trading system (LSEG FX Matching) under the management of the Bank. Vietnam State Bank. This is a large and highly competitive playground organized from 2020 for the community of credit institutions and branches of foreign banks with business activities and provision of foreign exchange services in Vietnam. .

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